Privacy Policy

Last updated: November 2025

1. Introduction

TyWellness ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our nutrition consultation services.

2. Information We Collect

We collect the following types of information:

  • Personal identification information (name, email address, phone number)
  • Consultation preferences and health-related information you choose to share
  • Communication records and correspondence
  • Website usage data through cookies (see Cookie Policy)

3. How We Use Your Information

We use your information to:

  • Schedule and conduct nutrition consultations
  • Provide personalized guidance and recommendations
  • Communicate with you about your consultation and follow-up
  • Improve our services and customer experience
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on: (a) your consent when booking a consultation, (b) contractual necessity to provide our services, (c) legitimate interests in improving our services, and (d) legal obligations under EU and Slovak law.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically kept for 5 years or as required by law.

7. Your Rights

Under GDPR and Slovak law, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the supervisory authority

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

Your data is primarily stored within the European Union. Any international transfers are conducted in compliance with GDPR requirements and appropriate safeguards.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. Consultations for minors require parental consent.

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

TyWellness

21 Dolná Street, Banská Bystrica 974 01, Slovakia

Phone: +421 48 772 31 09

Email: [email protected]